We offer complimentary shipping on all US purchases. For all standard complimentary shipments we use FedEx 2-Day priority, insured. We are happy to ship overnight upon request. Please note that overnight shipping costs will be charged to the customer. We ship Monday through Friday.
A signature will be required to receive your package. If you prefer a different carrier please contact us and we will see if we can accommodate you. There are no refunds on items damaged in shipping. You must file a claim with the carrier. Exquisite gift-wrap is available with our compliments.
For all international shipments we use FedEx. Please contact us for shipping costs. We ship Monday through Friday. A signature will be required to receive your package. Orders shipped to countries outside the US are subject to import taxes, custom duties, and fees levied by the destination country. The recipient of any international shipment will be subject to such import fees, which are levied once a shipment reaches your country.
Custom authorities require that we state the value of your order directly on your package. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our control.
There are no refunds on items damaged in shipping. You must file a claim with the carrier. Exquisite gift-wrap is available with our compliments.
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