Isadoras antique jewelry

RETURNS & EXCHANGES


REFUNDS | ONLINE PURCHASES

Should you decide to return any item(s) you purchased from Isadoras online, please notify us within two days of receipt.


U.S. and International Purchases

You may return the item(s) for a full refund, less shipping charges (if applicable).

All item(s) must be returned in their original condition.


We do not process refunds for items damaged in shipping. Please file a claim with the carrier.

Please Note: Items purchased in the Seattle store are not eligible for a refund.


RETURN PROCESSING | ONLINE PURCHASES

Once we have received your return, we will notify you by email.

Your refund will be processed within seven business days.

Please Note:  Your banking institution may require additional days to process and post this transaction to your account (typically 3-5 business days). 

EXCHANGES | ONLINE & IN-STORE PURCHASES

When buying a gift, we realize that in some instances you are taking a chance, so we accept exchanges on most items.

Items returned within 30 days of purchase maybe be exchanged for a different item of equal value or returned for store credit. All items must be returned to us in their original condition.

Store credit does not expire.